COVID Update - April 2021

Hope everyone is continuing to stay safe and well, on Monday April 12th 2021 we will be opening our doors to the public Monday to Friday 9:00am – 5:30pm.

In store demonstration slots are available, just contact us on 01482 223096 or shop@fanthorpes.co.uk to organise a time to visit us.

Since the coronavirus (COVID-19) outbreak, the UK is now a rapidly changing and uncertain landscape.

As lockdown is beginning to ease, we want you to know that we will be working as tirelessly as ever to provide the same level of great customer service.

Changes – What have we done?

We know there is anxiety surrounding public safety and that is why we have shifted how we work to match these demands. These changes adhere to the advice from the Government and have been put in place to keep you and our colleagues safe.

Which is why we have brought in the following guidelines to our store:

Hand Sanitizer points
Staff members will wear face masks and gloves when needed
2 metre markings to help social distance
On top of this, commonly used and touched areas such as door handles, and desks will be cleaned regularly.

If you have made an appointment to come and see us in store and have any of the following symptoms, we would politely ask you to re book your visit:

Continuous cough
High temperature
Shortness of breath

If you would prefer to shop with us at distance, we will still be offering the following services:

A Covid safe Click And Collect service.
Home demonstration service available via UPS courier
We will continue to offer our contactless nationwide delivery service as well as regular courier options.

For more information about the products we sell, the services we offer or our COVID policy please call 01482 223096 or email shop@fanthorpes.co.uk.

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COVID Update - April 2021

Categories

Tags

Service	Expect It
UK DELIVERY AND INSTALL SERVICE	When you buy electronics from Fanthorpes HiFi, we can provide a nationwide delivery and installation service anywhere within mainland UK. Contact us for more information.
STANDARD NEXT WORKING DAY	All deliveries are dispatched on a next working day service if ordered before 1pm- subject to stock availability (excluding weekends).
FREE SATURDAY DELIVERY	Free Saturday delivery is available on selected products - enquire for details.
ORDER BEFORE 1PM	If you order before 1pm, your goods will be despatched the same day. Normally you can expect delivery the following day before 18.00pm.
ORDERING ON A FRIDAY	Orders placed before 1pm on a Friday will normally be delivered the following Monday. In the event of a Monday Bank Holiday, the delivery day should be Tuesday.
ORDERING OVER THE WEEKEND	Orders placed on a Saturday or Sunday will be despatched the following Monday. If you have a preferred delivery day, contact us and let us know.